I ordered this product at the start of "leaf season" in Michigan. It arrived in short order and was fully assembled. The first time I wanted to use it when I went to set the throttle to start it the throttle moved freely and could not be set. I took it apart and found that the metal clip that controls it was broken. Since I could not return it to Amazon I called customer service for McCulloch. I live in a metropolitin area but the closest authorized dealer was in a small town 50 miles away. I have take it there for repair under the warrenty where it still sits. I borrowed a friend's blower to get my leaves done as it appears the snow will be flying before I get it back. I would not recommend this product. It never worked and I will have to have driven 200 miles to get it fixed - if they ever fix it.
I purchased this item for my husband for X-mas. We just opened it in March to blow leaves, it was impossible to get started and it was not human error. As we finally got it started and were able to use it all seemed well. Yesterday was the 3rd time we used it and while my husband was wearing the backpack the fan exploded out of the blower sending fragments flying. Luckily he was not injured. I have not as yet dealt with trying to resolve the issue so I am hoping my experience with the company is better then the other review listed here.
Sooo bad. Worked once for a half hour and then never worked again. Turned out to be a complete piece of crap. DO NOT PURCHASE unless you enjoy wasting money!!!
I have had mine for over 6 years and always starts up and runs great.
I purchased this item after researching. After assembly, I used this blower 2 times (2 hours total usage) when the blower suddenly stopped running. After numerous attempts, I relented and took to my local repair shop. They called and said the motor seized and was history. I am very familiar with 2 cycle engines and took proper care on the fuel mixture, matter of fact I used the sample oil fuel mix to 1 gallon of gas that was provided in the original package.Needless to say, there is no local repair shop. I called the contact number provided for the authorized service address, no answer. I hope to eventually get in touch with a factory rep for a discussion.My local repair shop gave me some good advice. Never buy a piece of equipment that is yellow! Red or orange are very dependable. I purchased a Stihl, and am very happy with the performance.Hope this helps and saves you some $$.
You get what you pay for. This blower got a heck of a workout the first month I used it.with leaves up to my knees I used this blower many hours.after having back surgery one year ago. This backpack made it easy work.the price was right,that was the only reason I ordered this item. And I'm so glad I did. The last leaf blower I had lasted me ten years and I hope this one does the same. L0L
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